Role of Emotional Intelligence and Professional Culture in the Development of Higher Education Institutions

Purpose. This study analyzes the role of emotional intelligence (EI) in shaping effective development strategies for higher education institutions (HEIs), emphasizing professional culture. It seeks to determine how EI strengthens institutional dynamics, enhances team management, and promotes an inclusive environment. Design / Method / Approach. A mixed-methods approach examines the benefits of EI in higher education. Using qualitative and quantitative data, the study incorporates insights from experts and recent research to provide a comprehensive view of EI and professional culture interaction within HEIs. Findings. Findings reveal a strong correlation between high EI levels and improved institutional outcomes. Leaders with advanced EI foster open communication, understand team and student needs, and cultivate collaboration. A professional culture centered on EI offers HEIs a strategic advantage in today’s educational landscape. Theoretical Implications. This research enhances understanding of EI as a critical competency in educational leadership, essential for fostering positive professional culture and driving institutional success. Integrating EI into leadership practices builds an adaptable, cohesive environment conducive to personal and academic growth. Practical Implications. The study provides actionable insights for HEIs seeking to improve team dynamics and institutional culture, including EI-based training programs, prioritizing EI in hiring, and encouraging professional development. Originality / Value. This article bridges the gap between EI theory and its practical application in HEIs, emphasizing relevance to leadership and professional culture. Research Limitations / Future Research. imitations include potential biases in self-reported EI data and the need for longitudinal studies to examine EI’s lasting impact on culture. Future research should explore diverse cultural settings to better understand EI’s role in various educational contexts.