Activation of digitization processes and introduction of innovative tools in the field of hospitality
Activation of digitization processes and introduction of innovative tools in the field of hospitality Volodymyr Dzhyndzhoian ORCID: https://orcid.org/0000-0003-0296-4092 Dnipro Humanitarian University, Dnipro, Ukraine Olha Khodak ORCID: https://orcid.org/0000-0003-0871-6567 Dnipro Humanitarian University, Dnipro, Ukraine Nataliia Yakovleva-Melnyk ORCID: https://orcid.org/0000-0002-1266-1813 Dnipro Humanitarian University, Dnipro, Ukraine The hospitality industry is one of the few that can effectively recover even after a crisis. Moreover, the restrictions associated with the COVID-19 pandemic have intensified the digitization and implementation of innovative tools in all processes of the hospitality …