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CIMS 2025 The Awakening of Nature

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Project Management and LeadershipThe Impact of Emotionally Driven Service on Customer Loyalty in the Beauty Services Sector

The Impact of Emotionally Driven Service on Customer Loyalty in the Beauty Services Sector

The Impact of Emotionally Driven Service on Customer Loyalty in the Beauty Services Sector Yelyzaveta Kravchuk ORCID: https://orcid.org/0009-0000-7947-9576 Oles Honchar Dnipro National University Oleksandr Krupskyi ORCID: https://orcid.org/0000-0002-1086-9274 Oles Honchar Dnipro National University Purpose. This article aims to theoretically substantiate and empirically investigate the impact of emotional service on customer loyalty in the beauty industry. It identifies key emotional interaction factors that enhance customer satisfaction and the competitive advantage of beauty service providers. Design / Method / Approach. The study employs an …

Control Systems, Telecommunications and NavigationEvaluation of dynamic characteristics of a linear time-varying system

Evaluation of dynamic characteristics of a linear time-varying system

Evaluation of dynamic characteristics of a linear time-varying system Volt Avdieiev ORCID: https://orcid.org/0000-0002-9986-7637 Oles Honchar Dnipro National University Purpose. The development of methodological support for the construction of an algorithm for calculating the coefficients of the transfer function of the second order link, which is equivalent to a time-varying system in the selected time interval from the point of view of the smallest average value of the modulus of the difference of dimensionless state vectors. Design / Method / Approach. Mathematical …

Ecology, industrial and environmental safetyWet wipes in green ecosystems of Chernihiv, Ukraine

Wet wipes in green ecosystems of Chernihiv, Ukraine

Wet wipes in green ecosystems of Chernihiv, Ukraine Nataliia Tkachuk ORCID: https://orcid.org/0000-0002-5115-7716 T.H. Shevchenko National University “Chernihiv Colehium” Dariia Zahryva ORCID: https://orcid.org/0009-0006-7515-8488 Chernihiv Gymnasium No. 32 Purpose. To assess the pollution of recreation areas in Chernihiv with wet wipes and raise schoolchildren’s awareness of the related environmental problems. Design / Method / Approach. Direct counting of wet wipes on 100 m² in summer and autumn 2024. A socio-pedagogical study of schoolchildren’s awareness was conducted through a lecture and an online questionnaire before and …